From dimensional modifications, functional upgrades, special environment adaptations and procurement pricing – we provide tailored solutions. For assistance, please contact: Email(zain@ampcom.com) or WhatsApp(+86 18520868543).

Products on the official website are in stock. Orders are generally shipped within 1-2 business days. Using our partnered international express and dedicated line services, the estimated delivery times are as follows:

• Europe & Americas: 4-7 business days
• Southeast Asia: 3-5 business days
• Africa: 5-8 business days
• Oceania: 5-8 business days
• South America: 7-12 business days

(Note: The above are estimated timeframes and do not include customs clearance. Actual delivery times are subject to local customs inspection, holidays, and regional factors. Final delivery time is based on actual logistics tracking.)

• Cancellation: We provide full refunds for orders cancelled before they're shipped or produced. Once shipped, cancellations are not possible.
• Returns: You can return items within 30 days of receipt, as long as they're unused and in their original packaging. Include a receipt or proof of purchase. You'll need to cover the cost of shipping to our returns warehouse. Note: We're not responsible for issues arising from freight forwarding or reshipping services.
• Refunds: After we receive and inspect your return, we'll send an email about the refund status. If approved, your refund will be processed and credited back to your payment method within a few days.
• Late or Missing Refunds: If your refund hasn't arrived, check your bank account, and contact your credit card company or bank.

For the address to send your return, or any further enquiry, please contact our customer service at service@ampcom.com.

Items sold directly by AMPCOM are backed by an extensive 12-month warranty, covering all quality-related defects from the date of purchase.

*25-year warranty for Network Cable (excludes connectors)